TalkingCoaching

Association For Coaching In Ireland Masterclass: Developing A Coaching Culture

If you are an HR professional, talent manager or business coach, you night be interested in joining us for the next Association for Coaching in Ireland masterclass, 'The Benefits Of Developing A Coaching Culture'.

The event will tak place on Tuesday 20 May, 2008 in Dublin and on Wednesday 21 May 2008 in Belfast.

It will feature a case study of how Irish call centre Gem is using coaching to enhance organisational performance and is being led by Andrea Close Quality Manager for Gem, and Carole Pemberton, of Coaching to Solutions.

At this event we will explore a case study of how Gem is creating a coaching culture. Gem was established in 2000 and is a privately owned outsource contact centre based in Belfast delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels.

Employing over 1000 people, Gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards for recruitment, training, innovative use of technology and business development.

Gem faces the challenges of every call centre - how to engage, motivate and retain a young, educated and mobile workforce, so that its level of service delivery meets client needs.  Their answer has been to develop an approach to coaching that aligns with their culture and values, an approach that makes coaching a part of how people work together.

Details of how to book to attend the Association for Coaching in Ireland masterclass can be found online.

TC #006: Integrating Coaching With Leadership Development

Talking Coaching Podcast 006 : March 17, 2008 : Integrating Coaching With Leadership Development

For our sixth episode of the "Talking Coaching Podcast" we are joined by lecturer and coach Roger Niven and discuss how to build a high performing coaching practice and organisation. Roger is a Fellow of the Centre for Leadership Studies at Exeter University in the UK.

Get ready to take notes on this weeks show - topics we cover include how integrate coaching with leadership development.

This podcast was first broadcast as part of the Association for Coaching podcast series which I hosted ahead of the recent Association for Coaching International conference in March 2008.

How Listen To The Talking Coaching Podcast

You can access the podcast by either clicking on the play button and the audio will stream direct or you can right click on the MP3 link and save it to yout hard drive to listen to at your convenience or transfer it to your portable player.

Make sure that you do not miss future episiodes of the "Talking Coaching Podcast" - just register for the RSS feed in your feed reader or by entering your email address.

Access our previous episodes of "Talking Coaching Podcasts" here.

Integrating Coaching With Leadership Development Show Notes

00:00  Introduction
01:12  Alternative models of leadership and skills development in the workplace
03:07  How executive coaching plays a role in supporting transfer of skills back to the workplace
05:08  The coach approach - what does it mean for facilitators
06:47  The client relationship - what needs to happen in the workplace
10:10  The 4 mindsets of the coach approach - worldly, analytical, collaborative, reflective
13:55  When does this model work particularly well and what has to be done in preparation?
16:08  What are some of the challenging elements of achieving this process?
19:37  What ways can we connect to support delivery and embedding of learning?
22:26  What best practice can be encouraged for this type of contact with coaching clients?
24:49  IT/IS security and eLearning tools
26:30  Association for coaching conference
28:25  Conclusion

How To Leave Us Feedback

Do share your thoughts on this episode of "Talking Coaching". Perhaps you have found some of the strategies and tips we share have worked for you or perhaps you have ideas and suggestions you would like to share with our listeners? You can choose one of 4 different ways to get in touch so why not:

• post your feedback in the comments section at the Talking Coaching blog
• leave comments at our media centre by calling+1 214 615 6505ext 6842
• leave an audio comment on our site here at "Talking Coaching" - just plug in your headset and micophone and you can leave a message
• or send us an email at connect(at)talkingcoaching.com

Media Note

The "Talking Coaching Podcast" is hosted by Krishna De, an international author, professional speaker, executive coach and mentor in the field of employer branding, personal branding, brand engagement, leadership and social media.

The "Talking Coaching Podcast" is for HR leaders, executives and professional coaches who want to access the leading edge thinking in the world of professional coaching.

Krishna is the Founder and Vice Chair of the Association for Coaching in Ireland, a non profit organisation committed to excellence and ethics in coaching. Krishna is recognised as a global expert and ambassador for the coaching profession and received the 2008/09 Honorary Award for “Influencing Service to the Profession of Coaching”, awarded by the Association for Coaching in recognition of Krishna’s influence on the global development of coaching and its impact within business and in the wider community.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License.  In the case of reuse or distribution, you must make clear to others the license terms of this work. These conditions can be waived by permission from the copyright holder.

Talking Coaching is Europe's first ever podcast focusing on providing access to leading edge thinking on the world of coaching.

TC #005: Building A Great Organisation

Talking Coaching Podcast 005 : March 10, 2008 : Building A Great Organisation

For our fifth episode of the "Talking Coaching Podcast" we are joined by coach and author Sonia Stringer and discuss how to build a high performing coaching practice and organisation.

Get ready to take notes on this weeks show - topics we cover include how to appoint a world class support team, how to find and appoint associate coaches for your coaching practice and the importance of masterminding.

How Listen To The Talking Coaching Podcast

You can access the podcast by either clicking on the play button and the audio will stream direct or you can right click on the MP3 link and save it to yout hard drive to listen to at your convenience or transfer it to your portable player.

Make sure that you do not miss future episiodes of the "Talking Coaching Podcast" - just register for the RSS feed in your feed reader or by entering your email address.

Access our previous episodes of "Talking Coaching Podcasts" here.

Creating A Great Organisation Show Notes

00:00   Introduction
04:07   Creating a 'world class' support team
07:07   Who should be your 'key' team members?
12:09   Where can you find support potential team members?
16:08   How do you find potential associate coaches to join your team?
19:49   What difference does it make to be in a 'mastermind' group?
22:14   How does a 'mastermind group' differ from 'coach supervision'?
27:46   What makes for team success?
31:26   What key action points should we now take?
33:59   Conclusion - your action plan

Creating A Great Organisation Resources

Compass Point Coaching

Magic Of The Mastermind Book

Sonia's Sassy And Savvy Women Programme

How To Leave Us Feedback

Do share your thoughts on this episode of "Talking Coaching". Perhaps you have found some of the strategies and tips we share have worked for you or perhaps you have ideas and suggestions you would like to share with our listeners? You can choose one of 4 different ways to get in touch so why not:

• post your feedback in the comments section at the Talking Coaching blog
• leave comments at our media centre by calling +1 214 615 6505ext 6842
• leave an audio comment on our site here at "Talking Coaching" - just plug in your headset and micophone and you can leave a message
• or send us an email at connect(at)talkingcoaching.com

Media Note

The "Talking Coaching Podcast" is hosted by Krishna De, an international author, professional speaker, executive coach and mentor in the field of employer branding, personal branding, brand engagement, leadership and social media. 

The "Talking Coaching Podcast" is for HR leaders, executives and professional coaches who want to access the leading edge thinking in the world of professional coaching.

Krishna is the Founder and Vice Chair of the Association for Coaching in Ireland, a non profit organisation committed to excellence and ethics in coaching. She is also the recipient of the Association For Coaching International Honorary Award for Influencing in recognition for her influence and leadership supporting the growth of the coaching profession across the globe.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License.  In the case of reuse or distribution, you must make clear to others the license terms of this work. These conditions can be waived by permission from the copyright holder.

Talking Coaching is Europe's first ever podcast focusing on providing access to leading edge thinking on the world of coaching.

Coaching At the Performance Edge: Initial Research

In preparation for the forthcoming seminar at the Association for Coaching International Conference, I've been completing some research with executive coaches and with CEO's about the characteristics that are required of an executive coach when working with CEO's who are at the performance edge.

We have defined the performance edge as

‘Those mission critical times when you know that where you are is not where you need to be and that you need to make important choices.  The choices you make will have significant impact on the business, people and you.’

What is interesting in the conversations with CEO's is that they value more highly specific personal characteristics that coaches demonstrate vesus the actual qualifications of the executive coach.

The CEO's have also stated that they believe that coaches value more highly their professional qualifications and don't always recognise the personal characteristics that their clients look for.

This certainly doesn't suprise me - just take a look at the majority of coaches websites where the primary focus is their skills and qualifications versus reflecting in their website copy that they understand the challenges of the people they serve.

I'm looking forward to unlocking other view points of both CEO's and executive coaches to see how they differ and where are the same and what that means for coaches who want to develop a thriving practice.

What personal characteristics do you think are critical for an executive coach working with CEO's at the performance edge?

Association for Coaching in Ireland: Masterclass with Dr Peter Hawkins

I am delighted to announce that the next Association for Coaching Masterclass will be taking place on 1 April 2008 in Dublin and the 2 April 2008 in Belfast.

Our speaker will be Dr Peter Hawkins of the Bath Consultancy Group, who will be talking on the subject of "How To Ensure Your Coaching Achieves A Return On Investment".                  

Increasingly organisations that invest in coaching are becoming more discerning and eager to ensure that there is a demonstrable return on the investment being made.  In this master-class, Dr. Peter Hawkins will illustrate the key elements that need to be accounted for to ensure the best return on the investment of time and cost.

You can find all the details about the event and register to book your place at the Association for Coaching website.

Peter will also be joining me here as part of our new Talking Coaching Podcast series - so watch out for that in the forthcoming weeks.

Association for Coaching In Ireland Masterclass: Coaching The Team At Work

If you are an HR professional, business leader or professional coach who is interested in how to ensure you create high performing teams, then you will be interested in the next Masterclass I am organising for the Association for Coaching in Ireland.

Our next events will be taking place on the 29 January 2008 in Dublin and 30 January 2008 in Belfast and the subject will be "Coaching the Team at Work".

Very little real research has been undertaken into team coaching outside sport; sports analogies, while often being used in the context of coaching teams at work, have only limited application to the world of work.

Team coaching at work is frequently confused with team facilitation or team building. Professor David Clutterbuck’s will share insights from his latest book “Coaching the Team at Work”, which is the first in-depth study of team coaching outside the world of sport.

The workshop will cover:

• An understanding of the fundamentals of effective team coaching

• Tools, techniques and processes for assessing team dynamics

• Insights into some of the most common issues teams face and how the coach can assist the team to address them

• Awareness of the ethical and practical issues involved in managing the complexities of multiple simultaneous clients and customers

• An understanding of how to “wean off” the team from the coach so that it coaches itself.

Make sure that you book your place soon for "Coaching the Team at Work" to avoid disappointment.

Association for Coaching Masterclasses: Dublin and Belfast, November 2007

As a business leader, one of the core skills I personally believe it critical to support the performance of your business is that of being a great coach and mentor.

I am therefore delighted to announce that Sir John will be our next speaker at the Association for Coaching Ireland November 2007 events which is taking place on the 27 November in Dublin and the 28 November in Belfast. His masterclass is entitled “Coaching: A Mandatory Skill for 21st Century Leaders”.

You can find out the details of the event and how to book here.

Association for Coaching Masterclasses: Dublin and Belfast, October 2007

If you are a business leader, HR professional or a professional coach (be that an executive coach or a personal coach) and based in Ireland, you will be interested to know that leading coach and author, Myles Downey will be the guest speaker at our Masterclass in Coaching Excellence for the Association for Coaching in Ireland.

The event will take place on the 9 October 2007 in Dublin and the 10 October 2007 in Belfast.

In this content rich seminar, Myles Downey, Founder of the School of Coaching and author of ‘Effective Coaching’  will cover how the mental state is key to effective coaching – for both the coach and the coachee. Full details of the event and how to book your place can be found here.